Privacy Policy
Last updated: 11/12/2024
At Camping La Plage, we place great importance on protecting your personal data. This policy informs you about the data we collect, how it is used, and your rights.
1. Personal data we collect
We only collect data necessary for our activities related to campsites, caravan parks, recreational vehicles, and accommodations. This includes:
- Identification and contact information: last name, first name, place and date of birth, ID card or passport number, postal address, email, phone number, gender, age, signature, family status (e.g., number of children).
- Interaction data: information collected through our website https://www.camping-laplage.com/fr, our mobile app, our social media pages (Facebook, Instagram), as well as during phone or email exchanges.
- Sensitive data: subject to your explicit consent, we may collect health data to meet your specific needs.
This data may be collected directly from you or through our partners and service providers as part of our business and communication activities.
2. Why do we use your personal data?
We use your data to:
- Execute a contract or provide pre-contractual information.
- Manage your booking requests and assist you in subscribing to our services.
- Inform you about our offers and services.
- Assess your needs to improve our customer relationship.
- Manage cancellation insurance products, where applicable.
3. Data retention period
Your personal data is retained only for the time necessary to meet our legal and contractual obligations:
- 5 years: for contracts related to a business relationship.
- 10 years: for invoices and contracts concluded electronically.
4. Your rights regarding your personal data
You have the following rights:
- Right of access: obtain information about the processing of your data and a copy of it.
- Right to rectification: request correction of inaccurate or incomplete data.
- Right to erasure: request deletion of your data within legal limits.
- Right to restriction: request temporary or permanent restriction of the processing of your data.
- Right to object: object to processing for personal reasons or refuse any use for commercial prospecting purposes.
- Right to data portability: receive your data in a structured format or transfer it to a third party.
- Right to define post-mortem directives: on the management of your data after your death.
- Right to withdraw your consent: if you have given it for a particular processing, you can withdraw it at any time.
5. Exercising your rights
To exercise your rights, contact us:
- By email: contact@camping-laplage.com
- By postal mail: Camping La Plage, 50 impasse de la rivière, 46200 Meyronne.
If you have questions about the use of your data, you can also contact our data protection officer using the contact details above.
6. Changes to this policy
We reserve the right to update this policy to reflect legislative or organizational changes. The current version will always be available on our website.
